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Job Description
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STRATEGIC AIMS:
Manage complex application security service engagements through the entire project lifecycle
KEY RESPONSIBILITIES:
1. Solution Delivery
• Responsible for direct report Senior Consultants and Consultants who own engagement delivery
• Manage multi-phase, multi-dimensional multi -resource projects from inception to conclusion while maintaining high customer satisfaction
• Work with senior consultant to develop timeline estimates and resources, create detailed project plan
• Drive compliance with operational aspects of the consulting practice:
o Ensuring delivery of contractual commitments
o Ensuring adherence to Project Management Office (PMO) delivery & risk mitigation standards
Monitor and adjust estimates to integrate new constraints
• Responsible for the ultimate success and satisfaction of internal AND external customers and partners:
o Communicating effectively with project teams and customers, and partnering with legal, sales, and internal application security subject matter experts to achieve customer and Microsoft objectives
o Given the sensitive nature of application security services, be prepared to recognize and resolve unique customers needs/requests
o Own & resolve key issues upon escalation
o Identify & proactively resolve issues which encumber delivery
2. Strategy and Business Development
• Work with application security service owners in Redmond to help define, develop and optimize service line strategy and offerings
• Assist in developing proposals and partnering with Resource Manager to staff project teams
• Maintain key business relationships and enable achievement of specific objectives around all products/GTMs for their respective business segments
• Assist in maintaining/enhancing the readiness process for offerings within specific areas of expertise in Practice
3. People Management
• Recruiting appropriate talent for team and meet monthly recruitment targets
• Monitoring performance of team members on engagements
• Participate in mentoring and training
• Responsible for ensuring overall team member satisfaction, development, & morale
• Responsible for driving effective team communication & camaraderie in a virtual environment
4. Other
• Enhance knowledge base and contribute to Microsoft internal Knowledge Management System
• Has played the Consulting/Architect role and met the requirements of those roles.
• Customized presentations & Training
EXPERIENCE AND KNOWLEDGE REQUIREMENTS:
• Minimum of 5+ years working experience in Consultancy, Architecting, Design, Deployment and/or support of software-related products or services.
• Previous experience in the area of application security (code reviews, threat modelling, application security training) service deliveries is desired.
• Solid understanding of Microsoft technology, competitive positioning and experience in the area of application development and security
• Strong Project Management skills and experience
• Stellar oral/written communication, organization and interpersonal skills and a demonstrated effectiveness in a managerial role
• Understanding of IT applications to several industry verticals will be a significant plus
EDUCATION AND PROFESSIONAL QUALIFICATION REQUIREMENTS:
• A bachelors degree in Information Systems or related field
• Industry Certifications such as MCSE 2003, CISSP a plus
SUCCESS CRITERIA:
• Quality of work as measured by customer satisfaction, repeat business and extensions
• Team resource utilization
• Development and maintenance of relevant technical and industry expertise
• Quality of contributions to the knowledge management system
• Customer testimonials & Case Studies
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